Medical Stores Limited is the largest pharmaceutical and medical distributor in Zambia.  It contributes to the pharmaceutical component of h...

Government of Zambia Jobs - Medical Stores Limited


Medical Stores Limited is the largest pharmaceutical and medical distributor in Zambia.  It contributes to the pharmaceutical component of health care provision in Zambia through: –
  • Warehousing of pharmaceuticals and medical supplies
  • Distribution of pharmaceuticals and medical supplies to all districts and public sector hospitals
  • Monitoring of usage trends and analyzing of logistics information
  • Maintaining existing and establishing new relationships with stakeholders and partners in order to develop supply chain services in line with existing and future needs
  • Providing services to customers qualitatively and professionally
In order to enhance our service, we are seeking to employ for the following positions with the support from our Cooperating Partner (CHEMONICS).
DRIVERS (X3)
Main Purpose of Job
To distribute goods and services to all health institutions throughout the country.
QUALITY ASSURANCE OFFICER
PURPOSE OF THE POSITION
The Quality Assurance Officer shall ensure that commodities meet the specified quality requirements during receipt and that quality and form are maintained during storage and distribution in line with medical supplies good practice. He/she shall also undertake the implementation of the quality management system of the institution in order to maintain required standards of service delivery.
AUTO MECHANICS (X2)
Main Purpose of Job
To manage and supervise all the operations of the Workshop.
INVENTORY OFFICERS (X5)
Main Purpose of Job
To ensure that stock records are kept up to date all the time.
CHECKER (X1)
Main Purpose of Job
The post-holder shall be responsible to ensuring that all the products to be confirmed meet the required pharmaceutical standards both in the integrity of the packaging, shelf life and labelling. He or she shall ensure that close collaboration is enhanced and maintained with picking and despatch processes at all times in order to maintain a one piece process flow.
The incumbent will provider quality service towards order checking, performance information gathering and regular report generation. Additionally, he/she will provide pharmaceutical expertise to various operational areas that may be identified by directorate.
IT OFFICER (X1)
Main Purpose of Job
To provide Information Technology Services in a timely and economic way for the Company.
DISPATCH LIAISON (X1)
Main Purpose of Job
To liaise with the downstream and upstream supply units with the objective of improving communication to clients on dispatch status, deliveries and discrepancy resolution. The  role also extends to ensuring availability of  products to facilities when they are required, enhancing the commodity security, through monitoring the orders as per clients’ needs and optimising self collections according to the customer’s expectations.
CALL CENTRE AGENTS (X3)
MAIN PURPOSE OF JOB:
To enhance direct contact with customers through provision of information and complaint resolution. The Call Centre agent will be the customer interface of MSL and health facilities and their role will utilise the Customer Relationship Management System. The Call centre agent is compelled to reinforce the ticketing of complaints and queries system and resolution according to the customer service charter and service level agreements.
DURATION OF CONTRACT: 12 MONTHS
For details on the job descriptions kindly follow the link below
If you fit the described job profiles above, please submit your application and an updated CV with relevant supporting documents not later than Friday, 15th November 2017 on the address below.
The Human Resource Manager
Medical Stores Limited
P O Box 30207
LUSAKA
Telephone:  242768/242346/244105
Email:  recruitment@medstore.co.zm
Please Note: Only short listed candidates will be contacted.

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