Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following ...

11 Job Opportunities at ZANACO


Zambia National Commercial Bank Plc (Zanaco) is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Customer Service Department at Head Office.

CONTACT CENTRE AGENT (X9)

JOB PURPOSE
To handle all Contact Centre interactions by providing high level consistent standards of service to Zanaco customers and ensuring customer satisfaction. To manage the entire customer experience to ensure consistent service delivery.

MARKETING SPECIALIST (X1)

JOB PURPOSE
The Marketing Specialist will be responsible for assisting in the execution of strategies, brand management and campaigns. The executive will support the generation of strategies that will grow the Banks market share and brand’s reputation, improve customer experience and drive growth.

REGIONAL CLIENT ACQUISITION SPECIALIST (X1) – NORTHERN REGION

JOB PURPOSE
To lead the execution of the Digital Banking client acquisition strategy. To grow and retain a portfolio of active Digital Banking customers and achieve the business target of number clients as well as associated financial performance indicators for assigned region.

APPLICATION PROCEDURE
All applications must have an application/cover letter and detailed curriculum vitae indicating the position being applied for in the subject line and should be sent by email to vacancies@zanaco.co.zm no later than Monday, 27th December, 2017.

Kindly note that you MUST attach copies of qualifications along with the application/ cover letter and curriculum vitae.

ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.

Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

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